Verint Systems, Inc. Engineer, Software in Alpharetta, Georgia
Job ID 12834
Verint Systems, Inc. has an immediate Software Engineer opening available in Alpharetta, GA.
Overview of Job Function:
The Software Engineer contributes to the design, development, support and maintenance of a server-side enterprise application that interfaces with various other system components in the suite. Provides application support and code fixes to internal services teams and for customer issues. Utilizes proficiency and highly developed skills to work on complex projects. Possesses experience with commonly used concepts, practices, and procedures. Relies on pre-established guidelines to perform the functions of the position under occasional supervision. Utilizes current experience and judgment to plan and accomplish goals. Reports to a lead or manager.
Principal Duties and Essential Responsibilities:
Designs, implements and tests complex software applications.
Works on customer cases with Customer Support.
Provides effective communication with geographically distributed team members.
Supports and/or installs software applications/operating systems.
Participates in the testing process through test review and analysis, test execution, and certification of software.
Escalates urgent issues to Engineering Management.
Can provide peer advisement to other Software Engineers through code/design reviews and peer-programming efforts.
May interact with Business Analyst to ensure that specifications are satisfied.
Communicates design, reliability and maintenance problems to appropriate internal resources.
Responsible for debugging, troubleshooting and developing technical solutions in the form of software patches related to software and setup errors for field engineers and customers.
Creates workaround solutions when product procedures have failed and ensures issues are resolved in a timely fashion.
Escalates urgent problems requiring more in-depth knowledge to appropriate internal resources.
BS in Computer Science, Software Engineering or other related degree, or equivalent work experience.
3+ years of software development experience.
3+ years Java programming experience.
Experience developing REST based web services.
Experience in fault-tolerant or highly-available, distributed systems.
Familiarity with standard concepts, practices, and procedures within software design and development.
Experience in Object Oriented analysis and design.
General understanding and proven real-world design experience with operating system fundamentals (multi-processing, multi-threading, inter-process communication, disk I/O, network I/O, memory allocation, etc.).
Experience in real-time or high-performance computing (primarily on Windows server platforms).
C++ programming experience preferred.
Cloud based development experience.
Experience with build tools such as Gradle, Maven, and Jenkins is a plus.
Relies on limited experience and judgment to accomplish goals.
Ability to learn third party documentation while designing and writing code based on this documentation as a sole source of information.
Ability to work both independently as well as in a dynamic, distributed team environment.
A certain degree of creativity and latitude is required.
Ability to adhere to strict delivery schedules and successfully manage multiple projects simultaneously.
Exceptional analytical and problem-solving skills.
Strong time management, written and verbal communication skills.
Exceptional attention to detail.
Experience with larger-scale software development projects is a plus.
Experience with CTI (Computer Telephony Integrations) is a plus.
Knowledge of various Software Development Methodologies (particularly Agile) and experience in all stages of the software development lifecycle is a plus.
As an equal opportunity employer, Verint Systems Inc. prides itself in providing employees with a work environment in which all individuals are treated with respect and dignity. This means we are committed to providing equal opportunity to all qualified employees and applicants for employment without regard to one’s race, color, religion, national origin, age, gender, disability, alienage or citizenship status, marital status, creed, genetic predisposition or carrier status, sexual orientation, Veteran status or any other classification protected by applicable federal, state or local laws. This policy applies to all terms and conditions of employment including but not limited to hiring, placement, promotion, compensation, training, leave of absence or termination.